This is well built and it feels really solid. I love it once it’s installed. However, the installation process is not great if you are not familiar with all these. First of all there's no template to put on the wall to make sure you are drilling in the right spots. This means you’ll need to put it up, mark the hole on the wall, put it back down, drill, put it back up. Additionally, I bought the wall brackets but there was no instruction on how to attach the ladder to the bracket and then to the wall. It was not super ergonomic to attach the bolts. Now looking back I feel like it would’ve skip the wall brackets and instead buy wood(2x4) and attach it to your studs and then put the ladder up and attach to it. The holes alignment would not be a problem in that case and it would be more forgiving.